Car Park Opening Times: The Car Park operates 24/7, including Christmas Day, New Year’s Day and Easter Sunday.
At The Mercury parking is easy, safe and secure. We have a car park that offers convenient access to the shopping centre. With 1,000 parking spaces, across 2 levels the main entrance can be found via Western Road.
Disabled parking bays and parent & child parking bays can be found on the lower level of the car park.
Voucher to be scanned at pay machine when ready to leave.
Annual season parking permits now available:
Also, 3-days per week parking permits are available:
Horizon Parking Contact Details:
Do you want to contact horizon parking? Horizon Parking telephone number: 01245 392 289, or contact them through the Horizon Parking Email Address: permits@horizonparking.co.uk – Click here to park today.
At The Mercury parking is easy, safe and secure. We have a car park that offers convenient access to the shopping centre. With 1,000 parking spaces, across 2 levels the main entrance can be found via Western Road.
Disabled parking bays and parent & child parking bays can be found on the lower level of the car park.
Opening Hours
The car park is open 24 hours a day, 7 days a week. Sunday’s Free parking.
The car park operates as a cashless car park, which offers a quick and secure way to pay for parking. Instead of having to find the right change for a pay your parking fee, you can simply use your mobile phone to pay, and the parking fee is charged to your credit or debit card.
Horizon Parking: Forgot to pay?
You also have the option if you’re in a rush to pay online the original fee up to 24-hours after leaving the car park.
Horizon Parking Login Online – Park with Horizon Parking (horizonspaces.co.uk)
We continually strive to deliver a superior parking experience for the genuine shopper by offering faster card payment transactions, online payments to reduce queueing, and speeding up entry and exit times by removing barriers at the entry/exit points of the car park.
To facilitate these operational changes, The Mercury Mall has introduced parking enforcement to encourage all car park users to make payment and thereby deliver greater fairness to those shoppers that do make a payment. As such, we believe parking enforcement is the best route to take as it provides a system that’s fair to the motorist, but also effective in enforcing parking regulations.
We apologise that our EV Charger unit is out of service. We are meeting with EV Charging suppliers with a view of expanding our EV Charging facility. EV Charging meets our sustainability goals of saving the environment from pollution caused by fossil fuels.
Located in Romford (RM2, RM7), The Mercury Mall car park provides quick access to multiple transport links such as Romford Station, Gidea Park Station, Hornchurch Station, and public transport routes like TFL buses and trains. Motorists benefit from an ANPR-based payment system, ParkMe compatibility, and RingGo support. Accessible parking spaces serve Blue Badge holders, motorcyclists, and people with disabilities.
Nearby attractions include Romford Market, Romford Film Festival, Brookside Theatre, and the Brewery shopping centre. For out-of-town visitors, hotels in Brentwood, Harold Wood, and Bayswater are within easy reach. Payment options include card, smartwatch, and mobile making use of modern technology and enhancing consumer convenience.
Nearby amenities include gas stations, restaurants, car washes, and EV superchargers like Tesla points. Medical facilities such as Queen’s Hospital, King George Hospital, and Oldchurch Maternity provide services for patients including ICU and cancer care. Local landmarks like Liberty Shopping Centre, Romford Brewery, Britannia Pharmacy, and Ashdown Forest highlight the area’s appeal.
For franchise operators and businesses, cost-effective leases and parking permits support operational needs. Additional features include enhanced aesthetics, aerial surveys, up-to-date navigation tools, and integration with data and management platforms. The system respects UK standards including BPA and APCOA regulations.
Nearby boroughs like Dagenham, Essex, and the London Borough of Havering form part of the wider ecosystem.