The votes were cast at The Mercury
On Monday, 13 August, the 14th Mercury Mall
Retailer Awards took place at the
Maylands Gold Club in Romford when
the leading lights amongst the Mercury Mall shops and stores were recognised
for their hard work in the Centre over the passed year, with all the winners
and nominees from the forty two shops and stores by a public on line vote.
ceremony sponsored by the Romford Recorder and VIP guests included the Mayor of
Havering, Dilip Patel and his wife Nisha who presented the ‘Community Recognition
Award’ to Liz Brown from Asda who continually supports initiatives such as the
local Food Bank and helping to teach children about food in schools.
was filled with excitement and anticipation and was a really great opportunity
for everyone to come and celebrate their successes together.
James Bond’s Casino Royale, the night unfolded with a three course meal, spy
games, a casino experience and a fun photo booth, donated to the event from
Mall, who run this annual event, believe it is important that both centre staff
and retailers alike find time to celebrate their successes together.
“It is warming to see our centre community
being proud of their achievements this year,” says Natalie Bays, Deputy Centre
and a big well done to everyone who was nominated and went home with an award. From big high-street names to smaller
individual businesses, everyone had an equal chance to win with a customer
centric voting system.”
eight awards in total, including one for the ‘Shining Star’ of the Centre.
This year’s winner
Sarah Bryant, of The Entertainer, elevated the true meaning of the award
through her fantastic service and numbers of reviews of kindness extended to
families and children who shop within the store.
on the night included TechHouse for their friendly Customer Experience in
Store; ASDA for their Eco Friendly work and Liberty Flowers and McDonalds who
both took home the Small and Large Retailer the Year Award respectively.
Cards Direct were delighted to receive the award for Visual Merchandising.
to award people for what they have done for the Centre is truly inspirational,
and all of the winners on the evening are so deserving of their accolade,” says
Spencer Hawken, Centre Manager.
Each of the awards
was sponsored by companies that work closely alongside the Centre, including
PES, who provide all of the Centre’s planned engineering services; Pavegen whom
have recently installed Europe’s first energy generating floor within The
Mercury and Messages PR who provide the marketing support and events.
“We are incredibly grateful for all of the
continued support from our sponsors,” says Natalie. The best part about the sponsorship programme
for us is celebrating the evening together with them. And we did just that.”
value what our shoppers have to say – after all, they are our life blood,” says
Spencer Hawkin, Manager of Mercury Mall.
shops and stores and the people who work in the Centre are obviously doing a
fantastic job based on the number of people who took the time to vote.”
of all finalists and winners have been released on Instagram and Facebook