Website Information

Privacy & Cookie Policy


Ellandi Management Ltd (owners of The Mercury Shopping Centre) (the Mercury, we or us) respect the right to privacy of every individual who visits our website ( - the Website). This Privacy Policy explains how we use any personal information we collect about you and your rights to access and correct the personal information we hold about you.

What personal information do we collect and how we will use it?

We, or our third party service providers, may collect the following information about you:

  • When you contact us using the "Contact Us" form on the Website, we collect your name, email address and any comments that you provide. This information is used by us to respond to your comments.
  • When you register with us through the “sign me up” page on the Website in order to receive our e-newsletter, your name, address, email address, telephone number and age are collected. This information is used to provide you with information about the latest deals, fun offers, events and news, regarding the Howgate in accordance with your preferences stated at the time of providing your information, and as permitted by law.

Your personal data may be transferred outside the European Economic Area (EEA) and processed by us, other group companies and our service providers in countries that do not have the same standards of protection for personal data as countries in the EEA.  If your personal data is processed outside the EEA we will take steps to ensure that your personal data will be adequately protected in accordance with the requirements of EU data protection laws and this privacy policy.

Third Parties

Certain services available through the Website are provided by third parties, and those third parties may process your personal information in the performance of their services. If personal information is processed on our behalf by third parties, we will ensure that they keep your information secure and in compliance with the Data Protection Act 1998.

We may disclose your information to a buyer in the event that we or any of our assets are acquired by a third party (as your information may be one of the transferring assets).

We will also disclose any of your personal information to any third party where we are under a duty to do so in order to comply with any legal obligation, or in order to enforce or protect any of our rights, property or safety (or those of our customers).


A cookie is a small piece of information that is placed on your computer, and is used to differentiate you from other users accessing our site. Cookies remain valid across visits, and can be helpful in avoiding the need for you to enter the same information on each visit to our site.

For more information about cookies, please visit or refer to the documentation provided with your web browser software.

You can set your browser not to accept cookies and tells you how to remove cookies from your browser. However please note that certain features of our site require cookies in order to function.


The MercuryShopping Centre takes the security of any personal information we hold very seriously. Our web servers are housed behind a secure firewall that restricts access to our databases by unauthorised users. All of our servers are housed in a secure environment with high levels of physical security.

Direct Marketing

We may use any of the personal details you have provided to us to contact you in order to provide you with additional information about the latest deals, fun offers, events and news from The Mercury Shopping Centre which may be of interest to you, in accordance with your preferences and as permitted by law.

If you would like to be removed from our mailing list, please send an email to with the word “remove” in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 28 days to action your request.

Access to and amending your personal information

You have the right to request a copy of the personal information that we hold about you. To obtain a copy of this information please contact us at the following address:

The Mercury Shopping Centre, Mercury Gardens, Romford, RM1 3EE or email We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove personal information you think is inaccurate by emailing us at

Other Websites

This Website contains links to other websites. This Privacy Policy only applies to this Website so when you link to other sites you should read their privacy policies.

Changes to our Privacy Policy

We keep our Privacy Policy under regular review and we will place any updates on this webpage. This Privacy Policy was last updated on 6th July 2016.

Contact Us

If you require further information or have any questions regarding this Privacy Policy, then please email, telephone us on 0161 711 0152 or write to Customer Services, The Mercury Shopping Centre, Mercury Gardens, Romford, RM1 3EE.

Further Information

This website is owned and operated by Ellandi Management Ltd. A company registered in England with number 7464653 and VAT number 110093569, whose registered office is 3C Princes House, 38 Jermyn Steet, London, SW1Y 6DN

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