Cookie Policy



A cookie is a small piece of information that is placed on your computer, and is used to differentiate you from other users accessing our site. Cookies remain valid across visits, and can be helpful in avoiding the need for you to enter the same information on each visit to our site.


For more information about cookies, please visit or refer to the documentation provided with your web browser software.

You can set your browser not to accept cookies and tells you how to remove cookies from your browser. However please note that certain features of our site require cookies in order to function.



The Mercury takes the security of any personal information we hold very seriously. Our web servers are housed behind a secure firewall that restricts access to our databases by unauthorised users. All of our servers are housed in a secure environment with high levels of physical security.


Direct Marketing

We may use any of the personal details you have provided to us to contact you in order to provide you with additional information about the latest deals, fun offers, events and news from The Mercury which may be of interest to you, in accordance with your preferences and as permitted by law.


If you would like to be removed from our mailing list, please send an email to  with the word “remove” in the subject line and the email address that you wish to be removed within the email. Please note that it may take up to 28 days to action your request.


Access to and amending your personal information

You have the right to request a copy of the personal information that we hold about you. To obtain a copy of this information please contact us at the following address: The Mercury Mall, Mercury Gardens, Romford, RM1 3EE, or email


We may make a small charge for this service.


We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove personal information you think is inaccurate by emailing us at

Other Websites

This Website contains links to other websites. This Privacy Policy only applies to this Website so when you link to other sites you should read their privacy policies.


Changes to our Privacy Policy


We keep our Privacy Policy under regular review and we will place any updates on this webpage. This Privacy Policy was last updated on 6th October 2016.


Contact Us

If you require further information or have any questions regarding this Privacy Policy, then please email

or  telephone us on 01708 733620 or write to Customer Services, The Mercury Mall, Mercury Gardens, Romford, RM1 3EE


Further Information

This website is owned and operated by Ellandi LTD, 1st Floor, 32 Great Peter Street, London, SW1P 2DB.  Registered Company Number: 7464653

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